Business IT support (IT outsourcing)

Website management is a comprehensive process that includes oversight, maintenance, updates, backups and optimisation of your website. We provide technical support, responding quickly to enquiries, solving technical problems and advising on website development. We make sure that the site runs smoothly, meets the latest standards and delivers value to visitors. We manage the technical maintenance of the website. This includes monitoring server performance, domain management, updating the content management system (CMS) and other website components. We regularly update website content as required by the client, including adding new content, updating contact information, announcing promotions and offers, publishing blog entries, etc. We maintain the security of the website, including regular backups, ensuring protection against hacking, spam and other threats. Regular backups, software updates and the use of security features are key to protecting the site. We make sure that the site is fast and responsive, regardless of the device used to view it. We optimise the site for different screen sizes with responsive design.

The management of hardware and licence purchases plays a key role in ensuring that our clients have adequate IT resources and are able to make effective use of technology. We provide professional services to manage the entire procurement process, from analysing the client’s needs, making recommendations and selecting appropriate solutions, through to the delivery and implementation of the purchased hardware and software. The first step is to carry out a detailed analysis of the client’s needs. We work with the client to understand their requirements, business objectives and technology expectations. This enables us to propose appropriate solutions and make purchase recommendations.

Based on the needs analysis, we advise the client on the selection of appropriate hardware and licensing solutions. We focus on finding the best match between the client’s requirements and the products available on the market. Once the right solutions have been selected, we negotiate with suppliers on behalf of the client to obtain the best price and terms. Once an agreement is reached, we execute the purchases and deliver the equipment and licences.

After purchasing the hardware and licences, we handle the implementation and configuration of the solutions in the client’s environment. We provide full technical support throughout the process to make sure that the new solution works smoothly and as expected. We provide maintenance and support for the hardware and software purchased. Our regular monitoring, updates and maintenance keep equipment in the best possible condition and minimise the risk of failure. Over time, equipment will need to be upgraded or retired. We advise our clients on this and suggest appropriate upgrades or new solutions to improve the efficiency and performance of their systems.

Body leasing and lease-back are strategies for managing human resources. We use both approaches to optimise our clients’ resources and processes. In body leasing, we provide our own employees (IT specialists) to work for our clients for a certain period of time. Using staff when there is less demand for resources allows for more efficient staff management. The advantage is that you retain control of your human resources, while the additional employee remains contractually bound to Grant Thornton. Your organisation can adapt staffing levels to meet changing needs without having to go through a formal termination process with the employee.

Employee lease-back is a business strategy whereby an employee is contracted to an external company (called a human resources provider, or a staffing company) and leased back to their original employer. In this case, the company where the employee was previously employed enters into an agreement with Grant Thornton to bring the employee back on a leasing basis. Your organisation can adapt staffing levels to meet changing needs without having to go through a formal termination process with the employee. Retaining someone who already knows your organisation can have the benefit of keeping knowledge and experience within the team.