What is it product and service design?
Design is about delivering products and services to the market that are characterised by high usability, intuitiveness and, above all, effectiveness in achieving intended client and business goals.
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How do we approach design?
At the core of our philosophy of designing useful products and services is a deep understanding of the user and their needs. Therefore, our process is based on a holistic view of the entire ‘Customer Journey’, both in online and offline channels. We analyse and design every touch point between the user and the product or service to ensure a consistent and satisfying experience at every stage of the interaction. We base design decisions on the results of our research, as well as extensive competitive analysis and in-depth understanding of the industry.
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Who should be interested?
The offer is aimed at companies that want not only to respond to current market challenges, but also to actively shape the digital future in their industry. Using proven design processes – from understanding the problem, research and prototyping to implementation and post-implementation support – we provide comprehensive and effective solutions that deliver real business benefits.
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The gains
Good design, taking into account user knowledge and the latest trends, is the best way to build a business advantage. By working with us, you will increase usability and improve user experience, which will translate into stable business growth. You will also gain confidence that your products or services will be maximally useful and tailored to the real needs of users.
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Implementation process
- Understanding the problem
We start every project by understanding our clients’ business objectives and the needs of their users. We conduct a detailed analysis of the challenge to identify key project areas and opportunities for innovation.
- Research and needs analysis
We focus on conducting comprehensive research and user needs analysis. We use a variety of research methods such as interviews, surveys, observations, and workshops with users to explore their experiences, expectations, and preferences. All this to ensure that the proposed solutions are as tailored as possible to the real needs of the audience.
- Prototyping
From the information gathered during the research, we move to the prototyping phase. We create interactive prototypes of products and services to visualise and test ideas in practice. Prototypes are crucial for proof of concept and iterative improvement of solutions based on user feedback.
- Implementation
After finalising the design and optimising the prototypes, we support our clients in the implementation process of new products and services. We provide technical support and advice on implementation best practices to help bring innovations to market and maximise their potential business impact.
- Post-implementation support
Our involvement does not end at the implementation stage. We offer further support to monitor the effectiveness of the implemented solutions, gather further feedback from users and make necessary modifications. All this to ensure that our products and services are constantly evolving in response to changing markets and user needs.
We start every project by understanding our clients’ business objectives and the needs of their users. We conduct a detailed analysis of the challenge to identify key project areas and opportunities for innovation.
Why EDISONDA?
As a digital product partner, we offer consultancy and design solutions and enhancements that perfect your digital products and ideas. From the research stage to the achievement of tangible results. Using the latest technologies.
We offer professional consultancy, we carry out in-depth research analysis and create solutions at each stage of the innovation process. Beginning with research and identification of business needs, through the exploration and idea generation phase, where we develop ideas from simple concepts to more advanced projects, to the design, implementation and refinement of finished digital products. We carry out these activities in the competitive world of large and established companies.
We are part of Grant Thornton Poland.
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15 years
of activity both in Poland and in foreign markets
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900+
completed projects in over 15 industries
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40+
consultants, designers and researchers
