This is particularly true for HR and payroll, where processes need to be handled correctly based on a sound knowledge of local labour law and payroll regulations. In such situations, support from a local partner can prove valuable.
Client profile from technology industry
The Client is a Polish company belonging to an international corporate group operating in the technology industry. The Group focuses on the development and enhancement of IT systems. The Polish company employs several dozen employees under employment contracts. Its cooperation with the Grant Thornton Outsourcing Department primarily covers support with payroll calculations and payroll processes in accordance with the regulations applicable in Poland.
Sudden personnel changes in an international company
During the project, there was a sudden change in the individuals responsible for providing payroll data and documentation. Within a short period, both the contact person at the Polish company and their counterpart at the overseas headquarters left the organisation. Their responsibilities were taken over by a new person based abroad, who was unfamiliar with Polish labour law and the procedures previously applied within the company. From a payroll perspective, this created a significant risk of delays and errors, potentially affecting the timeliness and accuracy of salary payments.
Proposed and implemented solutions in technology industry
The Grant Thornton Outsourcing Department team took steps to ensure the continuity of the payroll process. Thanks to its knowledge of the Client’s payroll history and access to previous documentation, the team was able to prepare payrolls on an ongoing basis without disruption. At the same time, Grant Thornton specialists began working with the newly appointed contact person on the Client’s side, familiarising them with the principles of the Polish HR and payroll system.
The support included explanations of, among other things:
- areas requiring particular attention due to local regulations,
- key reporting and settlement deadlines,
- rules for the correct calculation of remuneration,
- the employer’s obligations towards employees and relevant institutions,
- documentation required to ensure the process is handled securely.
Benefits for the Client from technology industry
Thanks to the swift action taken by experts from the Grant Thornton Outsourcing Department, the personnel changes on the Client’s side did not affect the payroll processes. All payrolls were prepared correctly and within the required deadlines. The company gained assurance that even in the event of sudden organisational changes, its payroll process would remain stable and compliant with applicable regulations. At the same time, the new person responsible for liaising with Grant Thornton on the Client’s side was able to gradually familiarise themselves with the applicable procedures while benefiting from the support of Grant Thornton specialists.
FAQ – Transfer of HR and Payroll Processes to an Overseas Team
Why can the transfer of HR processes to an overseas team be challenging?
What risks arise when the individuals responsible for HR and payroll processes change?
What are the benefits of external support when an overseas team takes over local responsibilities?
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